SMS/Text Message Communications
We use Twilio to send text messages related to your service requests, appointments, and follow-ups. By providing your mobile number, you consent to receive these messages. Message frequency varies. Message and data rates may apply.
Opting Out
Reply STOP to any message to opt out at any time. You will receive one confirmation message, after which no further texts will be sent. Reply HELP for assistance, or contact us at contact@naturopathicinstitute.org and (989) 773-1714.
What We Collect and Share
We collect your mobile number, message content, and delivery metadata. This is shared with Twilio, our messaging provider, solely to deliver messages. Mobile information will not be sold or shared with third parties for marketing or promotional purposes.
Data Retention
Message records are retained for 120 days for service and compliance purposes.
