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Licensed Massage Therapist in Grand Rapids, MI

Licensed Massage Therapist in Grand Rapids, MI Posted 1/9/2019

How to Apply

Visit our website at www.ahchospitality.com and select this position from our careers page. Your application will be sent directly to our Employment Center for prompt review.

Job Summary:

AHC+Hospitality is looking for talented and professional providers that are looking to be a part of a team! We are unique in the fact that our staff work so closely with their other co-workers. We start/hire Massage Therapists at PT and discuss the potential growth opportunity into a FT position.

Qualified candidates must have a thorough knowledge of numerous massage modalities, have a general understanding of body treatments and be willing to train in our spa’s specific massage and body treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests. They must hold and maintain a current state certification/license.

This new employee will join our Salon & Spa team, working in both the Amway Grand Plaza Hotel and the JW Marriott in downtown Grand Rapids.


  • Must hold and maintain a current state license.
  • Must be familiar with each hotel’s layout, products, services, amenities and history.

Essential Finctions:

  • Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
  • Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
  • Effectively inform and educate our guests about specific wellness concerns.
  • Be flexible with your schedule, supporting the needs of the spa.
  • Actively promote the spas, treatments, services and retail through marketing and promotional events.
  • Properly care for equipment and use proper amounts of product to assist with cost controls.
  • Have complete knowledge and understanding of all services and products offered.
  • Effectively inform and educate our guests about specific wellness concerns.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
  • Perform prep work, properly clean and restock daily.
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
  • Handle guests’ questions and concerns professionally and courteously.
  • Provide accurate, appropriate and immediate responses to all requests by guests. Possess the ability to work without direct supervision.
  • Regularly attend, participate in and support training and staff meetings for the spa.
  • Assist in all areas of spa operation as requested by management.
  • Participate in an “aggressive hospitality program,” greeting all guests with warmth and enthusiasm, and be attentive to their needs while they are with us.
  • Preparing standard statistical reports, such as help desk incident reports
  • Learn and follow all hotel policies and procedures pertaining to your area of work. Follow established uniform standards and comply with all other company policies.
  • Provide fast and courteous service to our guests; to accomplish this, a well-organized work area must be maintained.
  • Conduct yourself in a professional manner at all times as a goodwill ambassador of the AGPH to ensure guest satisfaction.
  • Ability to follow established guidelines, procedures and policies.
  • Good record of attendance and punctuality at work.
  • Adherence to prescribed grooming and appearance standards.

Office Information:

Amway Grand Plaza Hotel
187 Monroe Ave NW
Grand Rapids, MI 49503

JW Marriott Hotel
235 Louis St NW
Grand Rapids, MI 49503